AI Automation · Jakarta, Indonesia

Practical AI that does the busywork for growing businesses.

YogaX builds AI-powered tools that handle customer chats, publish content on schedule, and keep sales operations running — so small teams can operate like much larger ones.

40+businesses automated
1.2Mmessages handled monthly
99.2%workflow uptime
TRUSTED IN PRODUCTION BY TEAMS IN Retail·F&B·Education·Digital Services

What we build

Three product lines, one goal: remove repetitive operational work with AI that is reliable enough to run unattended.

💬

ChatOps — AI Customer Chat

An AI assistant that lives inside Telegram and WhatsApp, answering product questions, taking orders, and escalating to a human only when it matters.

  • Order intake with payment-proof verification
  • Automatic FAQ and product catalog replies
  • Human handoff with full conversation context
📣

PublishIQ — Content Automation

Scheduled publishing engine for social channels. Draft once, publish everywhere on a calendar — with engagement tracking per post.

  • Multi-channel scheduling (Threads, YouTube, Facebook)
  • Content queue with approval workflow
  • Performance analytics per post and per slot
🛒

SaleFlow — Social Commerce Backend

Backend for social sellers: service catalog sync, balance management, order routing to fulfillment providers, and automated status updates.

  • Real-time catalog sync with supplier APIs
  • Wallet, top-up, and refund automation
  • Order lifecycle tracking with failure recovery

Under the hood

How the products actually work — no magic, just careful engineering around large language models.

Conversational AI with guardrails

ChatOps is built on Claude's API for reasoning-heavy turns — order validation, complaint triage, upsell suggestions — with deterministic rule engines handling money movement. The LLM never touches balances directly; every financial action goes through an audited state machine.

  • Intent classification separates chit-chat from transactions
  • Structured outputs validated against schemas before acting
  • Full audit log of every AI-suggested action
  • Fallback to human agent on low confidence, with context preserved
Live conversation
Kak, mau order 1000 followers IG berapa ya?
ChatOps: Halo! 1000 followers Instagram Rp 45.000, proses 1–2 jam. Mau lanjut? Ketik YA untuk konfirmasi.
YA
ChatOps: Order #FL-1042 dibuat. Saldo terpotong Rp 45.000. Saya kabari kalau sudah selesai ya 👍

Content pipeline that runs itself

PublishIQ treats content like a CI pipeline: drafts enter a queue, pass automated checks (format, length, media specs per platform), wait for their scheduled slot, then publish with retry logic. A background worker verifies each post actually went live.

  • Per-platform format validation before scheduling
  • Automatic retry with backoff on publish failures
  • Post-publish verification against live URLs
  • Dead-letter queue for items needing human review
Publishing pipeline
Queue: 14 drafts → 12 scheduled → 2 need review
Today: 3 published, 0 failed ✓

Commerce backend with provider failover

SaleFlow abstracts multiple fulfillment providers behind one catalog. When a provider's API is slow or rejects an order, the system retries, reroutes, or refunds automatically — the buyer always gets a clear status, never silence.

  • Catalog synced from provider APIs on every browse
  • Atomic balance deduction prevents double-spend
  • Automatic refund on provider rejection
  • Admin alerts only for cases needing judgment
Order lifecycle
Order #FL-1042: created → paid → sent to provider → processing
Provider timeout. Retrying (2/3)…
Success. Buyer notified with completion receipt ✓
24/7autonomous operation
<2smedian chat response
3product lines in production
2024founded in Jakarta

The company

Why we exist

Small businesses in Southeast Asia run on chat apps. Orders come through WhatsApp and Telegram at all hours, but owners can't be online 24/7 — so replies get delayed, orders get lost, and revenue leaks.

YogaX was founded in Jakarta in 2024 to fix exactly that: AI systems reliable enough that a two-person shop can offer round-the-clock service without hiring a night shift.

How we work

We're a small, engineering-led team. Every product we ship runs in production for real paying customers before we call it done — most of our roadmap comes directly from watching where our users' operations break.

We build on Claude's API for the reasoning layer because reliability matters more to us than novelty: when AI handles someone's money or customers, "mostly right" isn't good enough.

Let's talk about your operations.

Tell us where your team loses time to repetitive work — we'll show you what automation actually looks like in production.

admin@yogax.my.id